Boil Water Notice issued for Tipperary Town Public Water Supply remains in place

Irish Water and Tipperary County Council would like to remind customers supplied by Tipperary Town Public Water Supply (Cordangan Water Treatment Plant) that the Boil Water Notice issued on 11 December remains in place until further notice.

The Boil Water Notice is affecting approximately 4,818 people and remains in place as a precautionary measure due to elevated turbidity in the water supply. A map of the area is available to view on the supply and service section of where customers can input their location to see if they are affected by this notice.

Boil Water Notice issued for Tipperary Town Public Water Supply remains in place

Irish Water at work

If any customer is unsure if the Boil Water Notice applies to their area, please contact the Irish Water customer care helpline, open 24/7 on 1800 278 278.

Experts from Irish Water and Tipperary County Council are working to implement solutions to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Colin Cunningham, Irish Water’s Asset Operations Lead, said: “We have issued this boil water notice to protect public health. The situation has improved in recent days, however we continue to experience elevated turbidity levels for short periods of time.

“Irish Water and Tipperary County Council are working to lift the boil water notice as quickly as possible. We are completing works, including flushing the boreholes at the source of the supply and carrying out surveys of the boreholes.

“Once we have finished the necessary works, we will undertake further monitoring and sampling of the water supply and continue our consultation with the HSE. Public health remains our number one priority and the Boil Water Notice will only be lifted once it is safe to do so. We will provide another update on our progress early next week. Until then, everyone is asked to continue to boil their water.

“I would like to thank everyone in Tipperary Town for their patience and cooperation while we prioritise works to restore a safe water supply to the community.”

For customers who wish to check if their property is on the Boil Water Notice themselves, please go to the following link on the Irish Water website: enter the property’s Eircode and then click the ‘More Details’ tab. You will then see if your property is on the Boil Water Notice.

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Irish Water advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:


Drinks made with water;

Preparation of salads and similar foods, which are not cooked prior to eating;

Brushing of teeth;

Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);

Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;

Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;

Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na’ is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Irish Water is working closely with Tipperary County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Water Supply Updates section on, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

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