Tipperary Stores Win Top Honours Ar New 365 Standards Customer Care Programme Ceremony
Five Tipperary SPAR stores were awarded one of retail’s highest honours at the inaugural SPAR 365 Standards Customer Care Programme celebration recently.
SPAR and SPAR Express retailers from across Ireland attended the prestigious ceremony which was held at Citywest Hotel, Co Dublin and hosted by BWG Foods, owners and operators of the SPAR brand in Ireland.
Pictured at the SPAR 365 Standards Customer Care Programme Awards celebrating outstanding retailing excellence at the City West Hotel were (left to right): Colin Power, SPAR Retail Operations Advisor, Norman Foley, SPAR Gortlandroe, Nenagh, Jamie Murphy, SPAR John Street, Carrick-On-Suir, Richard Shorten, SPAR Roscrea
The SPAR 365 Standards Customer Care Programme, held in association with the Excellence Ireland Quality Association (EIQA), were presented to SPAR and SPAR Express stores that demonstrated outstanding industry excellence following a year of comprehensive inspections, visits from mystery shoppers and audits.
200 stores in all received SPAR 365 Standards Customer Care Programme accolades. The winners excelled in all areas of inspection, displaying exemplary standards across their stores.
The Tipperary winners are:
Farrell’s SPAR Ballina
Foley’s SPAR Gortlandroe, Nenagh
Harvey’s SPAR Racecourse Road, Thurles
H2 Group SPAR Roscrea
H2 Group SPAR John Street, Carrick-on-Suir
Colin Donnelly, SPAR Sales Director, said, “SPAR and SPAR Express stores are renowned for demonstrating industry leading standards. The SPAR 365 Standards Customer Care Programme is one that retailers must be committed to year round. Maintaining the highest standards in customer care and food safety consistently on a daily basis is no easy feat and these retailers work extremely hard in order to achieve this. I’m delighted to see so many Tipperary stores achieve the mark this year and get the recognition they deserve.”
The SPAR 365 Standards Customer Care Programme is a rolling scheme where participants must undergo rigorous year-long assessments across a range of categories including customer care, shop presentation, food safety and retailing innovation.
